HOSCOM FAQs

General questions about HOSCOM

Via HOSCOM, the own future tech stack can be built according to individual needs.

Employee-First: We start and end processes from the perspective of employees and their departments.

  • Communication: HOSCOM ensures a holistic connection of the hotel. For the first time ever, operational staff is interconnected. In addition, HOSCOM digitalizes & automates the daily work processes across all departments.
  • Access and reachability: All employees have access and can be reached via one channel; be it in the hotel, in the home office or “on the road”.
  • Time-saving : Not only do all employees have more time for guests but it is additionally possible to strengthen guest loyalty by going the the extra mile.
  • HOSCOM has won the Gründungspreis+ of the Startup Competition – Digital Innovations from the German Federal Ministry of Economics and Climate Protection and was awarded as one of the most innovative technological German startups 2022.
  • HOSCOM was among the finalists at the startup competition promotionNordhessen.
  • At the VentureVilla Seed Accelerator, HOSCOM was able to win the Audience Award on the final demo day.
  • The Bavarian Ministry of Economic Affairs, Regional Development and Energy supports HOSCOM 2022/2023 with the Start?Zuschuss! Support Program.
  • HOSCOM has successfully qualified for the INVEST – grant for venture capital of the BAFA.

Our mission is to close the information gap between employees and guests, integrate required tools and flexibly link the existing hotel IT system landscape. Ultimately, we want to simplify the daily work of hotel employees and optimize the quality of the hotel.

Updates about HOSCOM are announced on LinkedIn as well as on our website. The latest updates are also always shared via the founder profiles of Robin Renschler and Magnus Liedtke.

HOSCOM is primarily aimed at the upscale hotel industry. However, our software can be used across all hotel categories.

Questions about the application of HOSCOM

The newsfeed allows employees to send messages to everyone, to specific outlets, or to individual employees.

We can be reached directly through the HOSCOM platform and a chat is available through the website from 10am-6pm. In addition, phone support is available depending on the chosen support package and we can be reached 24/7 via email at info@hoscom.tech.

Yes, every hotel has the possibility to customize the content. The HOSCOM Customer Success Team is happy to provide support at any time.

Questions about the installation of HOSCOM

This primarily dependens on the hotel size & number of F&B outlets and ranges from a few hours to several days from onboarding to going live.

HOSCOM can be used on all web-enabled devices, such as smartphones, tablets and PCs. We recommend a screen size of 5.5 inches or more. All browsers are possible. We recommend “Google-Chrome”, because it is the best for web application and provides the most features. Thus, the user experience is the best.